Privacy Policy

Legal Notice | Privacy Policy | Cookie Policy

Introduction

Your privacy is important to us, so through this document, we explain what data we collect from users, how we use it, and for what purposes, among other indications.

For your information, we will never request more information than we actually need for the required services; we will never share it with third parties, except for legal obligation or with your prior authorization; and we will never use your data for a purpose not previously indicated.

As users, you should carefully read this Privacy Policy regularly, especially when you enter your personal data, as this document may undergo modifications as the provider may modify any type of information that may appear on the website to comply with regulations or update the policy, without the obligation to notify or inform users of these obligations, with the publication on the provider’s website being sufficient.

Data Controller

Identity: UVE SERVICES ON DEMAND, S.L. (also the provider)

Tax ID: B64462781

Postal Address: Parc

Tecnològic de la Catalunya Central Plaça de la Ciència 1, 08242, Manresa, Barcelona

Email: rgpd@uvesolutions.com

Data Protection Officer: PYMELEGAL, S.L.

DPD Contact: rgpd@uvesolutions.com

UVE SERVICES ON DEMAND, S.L., as the controller of the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of individuals with regard to the processing of personal data and the free movement of such data and other current regulations on the protection of personal data, and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity, and availability of the data entered.

Data Collection Method, What Data We Collect, and Its Purpose

The data we collect, how we obtain it, and the purpose of the processing are as follows:

Contact forms and/or information request:
- Required data: name, email, phone number.
- Purpose: to respond to queries and/or provide information requested by the User.
- Legitimacy: user consent.
Registration form:
- Required data: name, surname, email, phone number.
- Purpose: to create a user account and access website functionalities.
- Legitimacy: user consent.
Demo request form:
- Required data: name, company, email, phone number.
- Purpose: to respond to the user’s request for a product demonstration.
- Legitimacy: user consent.
Newsletter subscription forms:
- Required data: email.
- Purpose: to send commercial information of interest about our products and/or services via email, SMS, social communities, or any other electronic or physical means, if the User has expressly consented.
- Legitimacy: user consent.
CV submission form:
- Required data: name, email, phone number, specialty, CV
- Purpose: to involve the interested party in currently open personnel selection processes or future processes where the candidate may fit. To carry out this selection, UVE SERVICES ON DEMAND, S.L. may conduct psychometric tests or competency tests to validate if the profile meets the requirements of the vacancy and cannot be used for other purposes. The information is detailed in the CV submission section of this policy.
- Legitimacy: user consent.
Whistleblowing channel form:
- Required data: no requirement to provide personal data.
- Purpose: to manage and/or process the reported complaint and carry out all necessary actions for the proper investigation of the reported facts (which includes processing any procedure linked to the facts such as disciplinary, judicial, or other procedures).
- Legitimacy: legal obligation (Law 2/2023, of February 20, regulating the protection of persons reporting regulatory violations and combating corruption).
Carry out the contractual relationship and administrative, fiscal, and accounting management analogous and necessary under current legislation.
- Required data: name and surname, phone number, address, ID card, email, data, signature.
- Purpose: to carry out internal commercial, fiscal, and administrative management.
- Legitimacy: Consent of the interested party and contractual relationship.

The photographs posted on the website are the property of UVE SERVICES ON DEMAND, S.L.

You may revoke your consent at any time by sending a written request with the subject “Unsubscribe” to the mentioned email.

In accordance with the LSSICE, UVE SERVICES ON DEMAND, S.L. does not engage in SPAM practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications you receive from the provider, the user has the possibility to withdraw their express consent to receive our communications.

We will not process your personal data for any purpose other than those described except by legal obligation or judicial requirement.

You will not be subject to decisions based on automated processing that produce effects on your data.

Data Retention Period

Your data will be kept for as long as the commercial relationship with us lasts or you exercise your right to cancellation, opposition, or limitation to processing. However, we will retain your data for the periods legally provided for in the applicable provisions.

Recipients of Transfers or Assignments

UVE SERVICES ON DEMAND, S.L. does not carry out any international transfer of customer data outside the EU. Additionally, the provider may provide information to law enforcement agencies under a court order or legal obligation, without prejudice to the ability to block or cancel your account if there are indications of the commission of any offense by the user. The information provided will be only that which the provider has at that time.

The information you provide through this website or application will be hosted on UVE SERVICES ON DEMAND, S.L.’s own servers.

Furthermore, the provider uses certain tools to provide necessary services for the development of its activity, and may store your data. These tools are as follows:

Google Analytics: to perform an analysis and metrics of user usage of the website and platform through cookies. The information generated and collected by these cookies about the use (including the IP address) will be directly transmitted and stored by Google Inc., located in Delaware, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”), on its servers in the United States.

Rights of Interested Parties

As a user-interested party, you can request the exercise of the following rights from UVE SERVICES ON DEMAND, S.L. by submitting a written request to the postal address at the heading or by sending an email to rgpd@uvesolutions.com, indicating as Subject: “DATA PROTECTION: RIGHTS OF THE AFFECTED”.

Rights:

Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
Right of rectification: allows correction of errors and modification of data that are inaccurate or incomplete.
Right to erasure: allows for the deletion of data that are inadequate or excessive.
Right to object: right of the interested party for processing their personal data or to cease the same.
Limitation of processing: involves marking the personal data retained, with the aim of limiting its future processing, for the exercise or defense of claims.
Data portability: provision of the data being processed to the interested party, so that they can transmit it to another controller, without hindrance.
Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw your consent given at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you consider that your rights regarding the protection of your data have been violated (aepd.es).

Additional Information

Security Measures

The data you provide us will be treated confidentially. The provider has adopted all necessary technical and organizational measures and all levels of protection necessary to guarantee the security in the treatment of data and to prevent its alteration, loss, or unauthorized access, taking into account the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and registration in files, programs, systems, or equipment, premises, and centers meet the requirements and conditions of integrity and security established in the current regulations.

Languaje

The language applicable to this privacy policy is Spanish. Therefore, in case of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

Social Networks

We inform you that UVE SERVICES ON DEMAND, S.L. may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or perform any link or action of connection through social networks) of the official pages of Uve Services on Demand, S.L. will be governed by this section, as well as by those conditions of use, privacy policies, and access regulations that belong to the social network that corresponds in each case and were previously accepted by the user.

UVE SERVICES ON DEMAND, S.L. will treat your data for the purposes of correctly managing its presence on the social network, informing about activities, products, or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

That are allegedly illegal by national, community or international regulations or that carry out activities allegedly illegal or contravene the principles of good faith.
That infringe fundamental rights of individuals, lack courtesy on the network, annoy or may generate negative opinions among our users or third parties, and in general, any content that UVE SERVICES ON DEMAND, S.L. considers inappropriate.
And in general, that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, public order protection, protection of privacy, consumer protection, and intellectual and industrial property rights.

Likewise, UVE SERVICES ON DEMAND, S.L. reserves the right to withdraw, without prior notice from the website or corporate social network, those contents that are considered inappropriate.

In any case, if you provide personal information through the social network, UVE SERVICES ON DEMAND, S.L. will be exempt from liability regarding the security measures applicable to this platform and the user, if they want to know them, must consult the corresponding specific conditions of the network in question.

CV Submission

In case the user submits their CV through our website, you are informed that the provided data will be processed to involve you in any selection processes that may exist, conducting an analysis of the applicant’s profile with the aim of selecting the best candidate for the vacant position of the Controller. We inform you that this is the only official procedure to accept your curriculum vitae, so resumes submitted by any other different method will not be accepted. In case of any modification in the data, please inform us in writing as soon as possible, in order to keep your data duly updated.

The data will be kept for a maximum period of one year after which they will proceed to delete the data ensuring total respect for confidentiality both in the treatment and in its subsequent destruction. In this regard, after said period, and if you wish to continue participating in the selection processes of the Controller, please send us your curriculum vitae again.

The data may be processed and/or communicated to companies belonging to our group during the term of conservation of your curriculum vitae and for the same purposes previously informed.

Changes to this Privacity Policy

UVE SERVICES ON DEMAND, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

Revocability

The consent given for the processing and transfer of data of the interested parties is revocable at any time by communicating it to UVE SERVICES ON DEMAND, S.L. in the terms established in this Policy for the exercise of rights. This revocation will in no case have retroactive effect.

Legislation

In general, the relationships between UVE SERVICES ON DEMAND, S.L. with the Users of its telematic services, present on this website, are subject to Spanish legislation to which the parties expressly submit, being competent for the resolution of all conflicts derived from or related to its use the Courts and Tribunals of Barcelona.